OUR SERVICES
OUR SERVICE SOLUTIONS
BECAUSE EVERY SHIP OPERATION IS DIFFERENT, WE PROVIDE SOLUTIONS TO SUIT YOUR REQUIREMENTS.
With innovative and creative solutions, Ship Agency Services assist our customers in the most economical and feasible way.
We help you overcome challenges while maintaining streamlined services and transparent communications.
FULL AGENCY SERVICES
Pre-Arrival Planning
From acknowledging the appointment to preparing the vessel’s safe arrival, our dedicated agents coordinate with local authorities, shippers and assist Master with all the required documentation.
In-Port Services
With in-depth local expertise and excellent relationships with port stakeholders, we perform all in-port services needed including vessel boarding, monitoring of vessel operations and coordination of booked services.
Post Departure
Soon after safe vessel departure, our team ensures all parties receive electronic copies of documents. Our Accounts Team is known for their record turnaround of Final Disbursement Accounts.
SHIPPERS ADVISORY SERVICES
Logistics
We offer landside transportation, warehousing and storage solutions, freight forwarding, customs clearance of spares, equipment or vessels, as well as procurement of goods and services.
Through a network of suppliers, contractors, and vendors, we provide solutions to any logistical need throughout Australia — whether it is a hand-sized parcel or a heavy lift module.
Documentation
All documents can be designed to meet individual requirements. This includes traditional documents such as NOR, SOF, LOA, Manifests, Stow Plans, Mate’s Receipts, Bills of Lading, Lay Time Statements and more.
It can also encompass other documents such as Certificate of Origin, Freight Invoicing, Shippers Cargo Declarations, Certificate of Weight, and Quality Certificates.
PROTECTIVE AGENCY SERVICES
Owners Protective Agency
- Checking PDAs and FDAs submitted by head agents
- Checking receipt of funds and payments to head agents
- Vessel Reporting, Cargo updates, Checking documentation, SOF and reporting to owners
- Boarding Agent Attendance on Arrival and Departure
PSC Detention Agency
If your vessel is detained after AMSA / PSC inspection, we can coordinate all assistance provided to the vessel for carrying out the corrective action to resolve deficiencies.
HUSBANDRY SERVICES
Crew handling
Crew change, meet and greet, hotel bookings, shore passes, travel arrangements etc. are some of the examples of crew management services we offer to Shipowners around the world.
Cash to Master
Organising Cash to Master can be challenging for ship operators. We offer prompt and safe Cash to Masters coordination. Once the funds are received, cash is delivered safely in minimal time.
Ship spares movement
We partner with experts in freight forwarding, warehousing, and supply chain management to ensure spares are delivered to the vessel as soon as possible.
Provisions and repairs coordination
If your vessel requires urgent repairs or maintenance, we can also source technicians and other suppliers.
Anchorage attendance
Our team coordinate anchorage attendance via launch or helicopter including customs coordination and updates.
HULL CLEANING SERVICES
From underwater divers to innovative cleaning technology, we can coordinate hull cleaning without any operational impacts. All cleaning is done using safe and sustainable methods.
MARINE AND CARGO SURVEYS
Through our sister company, Propel Marine — a fully integrated marine surveying company, offering surveying solutions across Australia and abroad.
With a wealth of local marine industry experience and surveying expertise, Propel Marine is a group of Industry Leaders, Master Mariners, Marine Engineers, Naval Architects and Experienced Marine Surveyors. Propel Marine are highly competent in surveys, completing their work in line with client requirements and industry standards. Below is a summary of the Cargo and Marine services they can offer: - Safety Vetting Inspection - BSVI, TSVI, CSVI
- Australian Grain Representations
- Cargo Hold Advisories
- Quality Surveys
- Bunker & Condition Surveys
- Container Surveys
- Flag State Inspections
- Owner and Shipper Representations
- Technical Repairs and Consultancy
VISIT PROPEL MARINE
- Safety Vetting Inspection - BSVI, TSVI, CSVI
- Australian Grain Representations
- Cargo Hold Advisories
- Quality Surveys
- Bunker & Condition Surveys
- Container Surveys
- Flag State Inspections
- Owner and Shipper Representations
- Technical Repairs and Consultancy
78 Discovery Drive,
Bibra Lake,
Western Australia, 6163
Western Australia, 6163
Tel:
+ 61 8 9494 1198
Fax:
+ 61 8 6316 1414
